Return & Refund Policy

Quality Check:

Every Namma Box product is quality-checked before shipping to ensure it reaches you in good condition.

Please Record Your Unboxing:

We request that you record a clear video while opening your package. If you notice an issue, this helps us understand what happened and review your concern.

Refund Eligibility:

Refunds are available only for food items that arrive spoiled. Please contact us with your order number, details of the affected items, and any supporting photos or unboxing video.

Once the spoilage is verified, we will refund the affected items.

Returns: 

As our products are food items, we do not accept returns. If an item arrives spoiled, please contact us before disposing of it so we can review the issue.